Cooking With Asterisk (Video)
And I found the Cooking With Asterisk presentation as well! Apologies for the low quality on the video (as this one has a lot more text than the Distributed Call Centre video), but you can follow along with the presentation on your screen as available on my website at:
http://leifmadsen.com/sites/default/files/AstriCon%202011%20-%20Cooking%20With%20Asterisk.pdf
The video presentation is available here:
http://www.tmcnet.com/tmc/videos/default.aspx?vid=5741&title=Cooking+with+Asterisk#
